Join Thermo Fisher Scientific
When you’re part of the team at Thermo Fisher Scientific, you’ll do important work, like helping customers find cures for cancer, protecting the environment or making sure our food is safe. Your work will have real-world impact, and you’ll be supported in achieving your career goals. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and opportunities to make significant contributions to the world.
The Job
This role will be fully remote (working from home), based anywhere in Europe. Occasional travel may be required to attend team meetings.
Responsibilities
- Work with Category Management to build customer journey maps that form the category merchandising plan
- Understand customer buying behaviors on our eCommerce sites and draw insight and recommendations for product gaps and focus areas
- Ensure key products, brands, and suppliers are prioritised and represented within the customer journeys and improve advertising opportunities
- Understand inbound traffic to ensure the best first level content is in place and working optimally
- Build scenarios for dynamic product recommendations in up-sell or cross-sell across all areas of the site
- Develop understanding of customer contextual search and technical needs
- Ensure the results of onsite search are displayed, working in collaboration with ecommerce, production, product management and master data teams
- Build tools, such as product selector guides, that help customers find the desired products quickly and easily
- Ensure accurate tracking to drive reporting against conversion targets
Who We Are Looking For
- A Bachelor’s Degree in a Life Science, such as chemistry, biochemistry, biology, etc. (essential)
- Some experience of how large eCommerce sites work and understanding of eCommerce Product Merchandising
- Ability to translate customer/segment requirements into practical tools
- A customer-focused attitude, combined with a commercial approach
- Fluent in English (essential), additional European languages a plus
- Ability to use Microsoft Office; experience with MS Access would be helpful
- Willingness and ability to travel occasionally within Europe (max 10% per annum), including overnight stays
What’s in it for You
- Excellent career progression opportunities with a large and growing global employer
- Competitive salary
- Full benefits package (specifics depend on country of hire)
- Fully remote working (home based)
About Us
With Thermo Fisher Scientific, it’s not just a career. It’s a chance to realise your best – professionally and personally.
