Join Our Team
Join Our Team as an eCommerce Product Owner! Shape the Future of Digital Commerce with Us! Are you passionate about driving innovation and enhancing customer experiences in the eCommerce space? We invite you to apply for the eCommerce Product Owner position and be a key player in our dynamic team. Your expertise will help us develop cutting-edge solutions that meet the diverse needs of our global customers. If you’re ready to make an impact, we want to hear from you!
Position Summary
The eCommerce Product Owner is essential for enhancing collaboration between Business and IT while promoting Agile practices to drive future value for the company. This role oversees a product, which includes both IT and non-IT capabilities, supported by a multi-skilled Squad team. The eCommerce Product Owner serves as a key interface between the NEO project, the Squad team, and other related projects within the Transformation program.
Dimension of the Role
This role acts as the Customer and Agent Voice throughout the service delivery life cycle, ensuring solutions are designed with customer needs at the forefront. The eCommerce Product Owner collaborates closely with extended NEO project teams, including Subject Matter Experts (SMEs) from various departments such as Finance, Underwriting, and IT, as well as external vendors. Budgeting will be managed by the NEO Project.
Key Responsibilities
- Articulating and communicating the product vision, managing the Project and Maintenance budget, and overseeing the Customer Experience.
- Defining product features, challenging business requirements, and collaborating closely with the IT owner and realization team to make daily decisions.
- Prioritization of the product backlog based on business value, fostering consensus among business representatives.
- Evaluating business stories, maintaining a clean backlog, organizing workshops, participating in Agile rituals, facilitating user testing, and managing reporting and committee activities.
- Addressing local demands and managing budget transfer requests, ensuring the product’s performance meets established SLAs.
- Supported by the business sponsor, business contributors, business analysts and project managers when required for project management capabilities.
Additional Responsibilities
- Adhere to all regulatory requirements that apply to AXA Partners and AXA Group.
- Consider the needs of the customer at all times and aim to serve them fairly.
- Adhere to all internal policies and procedures regarding team management.
- Act in the best interests of the company and consider the broader impact of your decisions.
Your Profile
- Familiar with Agile terminology, concept, and philosophy.
- In-depth knowledge and recognized professionalism in the functional domain, with existing IT solutions knowledge being a plus.
- Knowledgeable in other functional families necessary for interaction.
- Experience working with IT teams is a plus.
- Experience working in a multinational environment.
- Excellent English skills; foreign language knowledge is a plus.
- Excellent communication skills, including explaining complex concepts clearly and good negotiation skills.
About AXA
AXA Group is the world leader in insurance and asset management. We protect and advise our clients at every step in their lives, by offering products and services which satisfy their needs in the areas of insurance, personal protection, saving and asset management. AXA is the leading insurance brand worldwide, with over 100 million clients. We are transforming from payer to partner for our clients, with a strong focus on risk prevention.
About the Entity
AXA Partners is an AXA transversal business unit offering a wide range of solutions in assistance services, travel insurance, and credit protection. AXA Partners’ role is also to implement innovative solutions emerging from the AXA Innovation unit. Combining passion with advanced expertise, we design and deliver worldwide solutions for partners and communities. We protect what matters, when it matters.
What We Offer
By joining AXA Partners, you will work in a responsible company, which offers a real culture of expertise and diversity. Our focus is on accelerating the development of everyone’s skills, whilst offering attractive and competitive compensation and opportunities for professional development and growth. Additionally, at AXA, we work to make a real difference to people – when amazing things happen and when we create opportunities for a better life, the feeling of pride is extraordinary.
