About the Role
We are seeking a highly skilled Ecommerce Operations Coordinator to join our team in London. The ideal candidate will have a solid technical background in digital operations, a strategic mindset, and strong analytical skills.
Key Responsibilities
- Oversee and optimize the day-to-day digital operations, managing a range of digital platforms and improving digital workflows.
- Act as first point of contact for cross-functional teams, including customer service, warehousing and logistics, loss prevention, ecommerce IT, retail, and omni operations.
- Responsible for weekly and monthly reporting, continuing to develop and improve the data analysis across our third parties, providing analysis and insight into trends.
- Project-manage business activities in relation to sales and promotions, organizing meetings, agreeing actions, and communicating decisions to wider teams.
Requirements
- 4-5 years ecommerce operations experience, preferably in fashion retail.
- Excellent attention to detail, strong project-management and communication skills, and ability to work well under deadlines.
- Excellent communication, interpersonal, and time management skills with the ability to build effective relationships quickly.
